Home Care Assistance
I Want To Change My Home Care Provider
24 Hour Care
Hospital to Home
Do you need to change your Home Care provider?
The process of changing Home Care Providers in Central Coast NSW is a lot simpler than most people think and at Home Care Assistance Central Coast we are here to support families through this transition. If you have a Home Care Package and choose to change home care providers, you will be pleased to know that any unused funds in your home care package will be transferred to your new provider so you will not lose any subsidy*.
I want to change providers, but not my other support services.
If you are keen to change your Home Care provider, but don’t want to lose the relationships you have with your other associated support services such as your physiotherapist, podiatrist, audiologist etc, you can still maintain these relationships, and at Home Care Assistance Central Coast, we encourage you to do so, and will organise for them to continue providing the same services to you even after you switch over.
3 steps to moving your Home Care Package to your new home care provider.
There are three simple steps required to move your Home Care Package to Home Care Assistance Central Coast, and we can help you at every step of the way. One of our helpful Client Care Managers can visit you at home and step you through the process, or you can simply follow this guide
Once you have your referral code, call the friendly team at Home Care Assistance Central Coast. Tell us the date you will discontinue receiving services from your current provider, as per the notice period in step one, and provide us with your referral code. A Client Care manager will visit your home to set up your new services ensuring a seamless transition from your previous provider. Find your local team here.
Why do people choose Home Care Assistance Central Coast over other Home Care Providers?
People change their Home Care provider to Home Care Assistance Central Coast for a variety of reasons:
Home Care Assistance Central Coast has no hidden charges*.
Home Care Assistance Central Coast offers lower fees than other providers.
Home Care Assistance Central Coast provides friendly, regular, and open communication including detailed monthly Statements of your Home Care Package service.
They have been unhappy with frequent, unexplained changes to their care workers or their schedules.
They have been unhappy waiting long periods of time to have requests for services or goods approved.
They are fed up with being treated like a number and are looking for a more local, personalised service provider.
Moving to a different area is also another common reason for changing Home Care providers
*Some providers may take an exit fee out of any unspent funds.