Stay Secure on the Web – Internet Safety Tips For Seniors Part 2

Staying safe online is crucial for keeping your personal information secure. At Home Care Assistance Central Coast, we understand the unique challenges seniors face online.

In Part 1 of this series, we covered general safety tips. Now, let’s dive into safe social media habits and more advanced tips. Discussing these as a family can provide extra reassurance.

Online Safety Tips

1. Enabling Two-Factor Authentication (2FA). 2FA is a powerful tool that provides a second layer of security. Use it on accounts like email and social media. Need help? Get more tips on how to protect yourself by visiting the Australian Government’s Cyber Security website.
2. Antivirus and Anti-Malware Software. Keep these programs updated on your devices for constant protection.
3. Online Shopping Caution. Always look for “https://” and a padlock symbol on trusted sites before purchasing. This means that the connection between your browser and the website is encrypted. Payment options like credit cards provide more protection than debit cards.
4. Banking Notifications. Set up alerts in your banking app to spot unauthorised transactions as they happen.
5. Data Backup. Keep your essential documents and photos backed up on an external drive or cloud storage for peace of mind.

Social Media Tips

1. Privacy Settings Control. Adjust settings to ensure that only trusted people see your posts.
2. Careful with Friend Requests. Only accept requests from known individuals to avoid scammers.
3. Report Suspicious Activity. Most platforms allow you to report or block anything that seems off.

Handling Issues

1. Responding Quickly. If you suspect a breach, change passwords and check your accounts.
2. Report Scams. Inform the authorities or platform to help keep others safe.
3. Getting Help. If you’re ever unsure, reach out to family, friends, or trusted professionals.

How to Report a Scam or Cybercrime in NSW

1. Identity Theft or Cybercrime: Call ID Support NSW at 1800 001 040 or fill out their online form.
2. Scams from NSW Traders: Submit an online complaint to NSW Fair Trading or call 13 32 20.
3. Unknown, Overseas, or Interstate Scams: Report to the ACCC.

If You’ve Been Scammed:

• Stop all contact with the scammer.
• Report the scam immediately.
• Contact your bank to cancel any compromised accounts.
• Note details about the scammer (e.g., phone number, email).
• Share your experience with friends and family to raise awareness.

For more information, visit the NSW Government website.

Staying safe and independent at home is achievable with the right support. Home Care Assistance Central Coast offers compassionate and reliable care options designed to empower seniors to live life on their terms. From personalized care plans to everyday support, we’re here to make life easier and more enjoyable. Contact our team today to discover how we can help you maintain independence and comfort.